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Certain aspects and styles of communication can be seen in the workplace today. Often, insufficient or incorrect information is communicated, or the information simply does not reach the recipient it is intended for. Management is responsible for informing employees of current company practices and daily requirements for work performance. Many managers lack the skills to conduct meetings, give instruction and feedback and communicate effectively with staff.

This Course will help managers enhance their communication skills within the business sphere and in their personal lives. Practical strategies and skills are taught in this program and suited to any person wanting to improve their communication style for career advancement.


This Course will provide you with:

  • Tools to identify communication processes and factors that influence them
  • The ability to differentiate between the different forms of communication
  • The ability to identify different communication channels at work
  • The skills to give instructions on tasks to be performed
  • An understanding of how to give and receive feedback competently
  • Effective presentation techniques using verbal and non-verbal communication
  • Tools to conduct and take part in meetings adequately

Who Should Attend

Most successful leaders have great communication skills. Leaders and aspiring leaders alike will profit from attending this extensive, practical training Course. These include project managers, team leaders, enterprise owners and CEOs. Even freelancers and consultants stand to gain real knowledge from practicing the communication skills imparted in this unique program.


Day One

  • elements of communication
  • Factors influencing communication
  • Forms of communication
  • Communication channels
  • Giving job instructions

Day Two

  • Giving and receiving feedback
  • Structure of a presentation
  • Preparing effective presentation
  • Presenting effectively & use of visual aids
  • Handling questions

Day Three

  • What is an effective meeting?
  • Handling difficult situations
  • Common tools for chairing meetings

Fee Information

Course Fees vary based on location, topic and dates of the course. Please contact us to get details. Standard course fee includes:

  • tuition costs
  • certificate
  • study materials
  • meals (Lunch and refreshments)
  • a social program (only if more than five participants attend)

  • Course Fee does not cover
  • Visa
  • travel costs
  • any insurance
  • accommodation
  • personal expenses and other meals

  • Discounts may apply for groups, In-house training or destinations other than specified in the program. Please contact us with your requirements and we will provide you with a quotation.

    Important Notes

    General Notes:

  • As an open course, this program is offered in specific destinations. However, for groups and as an in-house training, it can be offered in many parts of the world. Please contact us for more details
  • This program can be integrated with any other program in the same category and the client will get a considerable discount.
  • Accordemy courses can be offered in other languages than English too. Please contact us for your needs.

  • What Participants Receive?
  • Certificate of course completion issued by Accord Worldwide, Inc. The USA.
  • Lifetime free access to online version of the course material.
  • Lifetime free membership in related online discussion groups.
  • Discounted fee for future courses.

  • Travel Management

    If you require support in managing your trip to the course destination, we can provide you with information or arrangement. Travel management will be done by third party service providers and any discount will not apply on travel expenses.


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