Global trade is a powerful engine for growth — but navigating the complexities of cross-border transactions requires more than just identifying buyers and suppliers. From documentation and compliance to logistics and customs, import-export operations demand knowledge, precision, and a structured approach.

This course is designed to equip professionals with the skills, tools, and regulatory insight to manage the end-to-end process of importing and exporting goods. Whether you’re entering new markets, scaling international trade, or managing donor-funded procurement, this course will provide a comprehensive foundation in import-export best practices.

Because success in global trade doesn’t happen by chance — it happens through proper planning, compliance, and operational excellence.

Illustrative image Woman in a White Shirt Smiling while Holding Her Headset used in Accordemy®'s training on Import-Export Operations

Import-Export Operations is designed for professionals who handle or oversee international trade transactions — particularly those involved in procurement, logistics, compliance, or international sales.

This course is ideal for:

  • Import/export coordinators and officers
  • Procurement and sourcing professionals
  • Logistics and freight forwarding teams
  • Customs and compliance specialists
  • NGO logistics and supply chain managers
  • SME owners and entrepreneurs entering export markets
  • Finance and documentation teams supporting trade
  • Public sector or donor-funded project staff handling international procurement

Whether you manage container loads of supplies or small shipments of specialized equipment, this course gives you the confidence and structure to handle every step correctly and efficiently.

As international trade grows more competitive and regulated, organizations must stay ahead of changes in logistics, customs, finance, and compliance. These are some of the key trends shaping import-export operations today:


Strong import-export operations reduce delays, minimize costs, ensure compliance, and support successful international growth. This course empowers organizations to improve trade processes, reduce risk, and meet international standards.

Key Learning Objectives

  1. Understand the End-to-End Import-Export Process
    Learn each step of international trade — from sourcing and ordering to shipment, clearance, and delivery.
  2. Prepare and Manage Trade Documentation
    Gain hands-on skills for completing and verifying invoices, packing lists, certificates of origin, bills of lading, airway bills, and shipping instructions.
  3. Comply with International Trade Regulations
    Understand customs procedures, product classification (HS codes), import licenses, export controls, and country-specific requirements.
  4. Use Incoterms to Structure Delivery Responsibilities
    Explore Incoterms 2020 rules, how they affect cost, risk, and responsibility, and how to choose the right terms for each contract.
  5. Coordinate International Logistics and Freight Forwarding
    Learn how to plan transport, work with forwarders, manage freight quotations, and monitor shipments across air, sea, and land.
  6. Handle Customs Clearance and Duties Efficiently
    Understand how to work with customs brokers, calculate duties and taxes, and avoid clearance delays.
  7. Manage Risks and Insurance in Global Trade
    Identify risks related to damage, delay, non-payment, and currency, and select the right insurance and financial protections.
  8. Build Export-Ready and Import-Compliant Systems
    Learn how to register exporters/importers, obtain trade documentation, and align internal systems with global trade practices.

You may also be interested in other courses in the Logistics category

  • Faster and More Reliable Deliveries
    Efficient trade processes ensure goods move across borders without unnecessary delays or penalties.
  • Lower Trade Costs and Fewer Errors
    Proper documentation, Incoterm use, and freight planning reduce demurrage, detention, and extra handling costs.
  • Improved Regulatory Compliance
    Meeting international and local requirements reduces audit risk, protects licenses, and builds stakeholder trust.
  • Stronger Supplier and Buyer Relationships
    On-time delivery and accurate documentation build confidence among international partners.
  • Increased Organizational Readiness for International Expansion
    With a solid import-export foundation, organizations can explore new markets, win international tenders, and grow globally.
Illustrative image A Smiling Woman Working in a Call Center used in Accordemy®'s training on Import-Export Operations

This course emphasizes practical tools, scenario analysis, and guided document preparation. Participants will work through case studies, trade simulations, and real-life examples relevant to their sector and region.

Illustrative image Woman with a Black Headset Working on Her Laptop used in Accordemy®'s training on Import-Export Operations
  • End-to-end process mapping: from PO to final delivery
  • Import and export document completion workshops
  • Incoterms decision-making matrix and risk mapping
  • Freight quotation review and shipment cost calculation exercises
  • Customs classification and HS code analysis
  • Simulated customs clearance walkthrough
  • Trade risk identification and mitigation planning
  • Group project: plan and document a complete import or export transaction

The course is structured for 3–5 day in-person delivery or modular online delivery. Sector-specific versions are available for humanitarian supply chains, manufacturing exports, public procurement, or agricultural trade. Participants receive templates for document preparation, Incoterms selection, and trade compliance checklists.