Thank you for taking CS Quality Assessment. Your comments will help us to further improve our customer service. Did the admission officer introduce himself? If Yes, please write his/her name. How would you rate the communication of the agent? 1 2 3 4 5 None Hint How would you rate the admission officer's product knowledge? Proficient Competent Aware Freshman Un-aware None Did the admission officer answer all your questions properly? Yes No None Based on your experience with our customer service, would you recommend us? Yes No None Would you suggest any other improvement in our customer service? Time's up